Customer service via the Internet - far more than just online controlling
HOCHTIEF Facility Management offers you a very special online service: your own
portal. You can use this client portal to handle all your reporting functions
online and to enjoy all the advantages of innovative communication without
having to make any software settings of your own. HOCHTIEF Facility Management
will take care of updating and maintaining the system for you.
Yours benefits
You have access to your current data at any time and from anywhere
without creating any superfluous piles of paper.
You can examine and evaluate every single aspect of the management of
your property - from the overall complex through individual rooms.
You can notify us instantly of your requirements or of any malfunctions
and then directly monitor how these are handled.
You profit from far shorter response times.
Your options
Overview of completed technical and infrastructural services
Overview of planned maintenance operations and inspections, with detailed
descriptions, regular cycles, and the periods planned for executng the work
Overview of technical installations in the property
Depiction of planned and unplanned costs
Overview of any on-site occurrences that have been notified
Provision of current consumption data as a basis for ancillary costs
accounting and energy management
Computer-supported space management (building structure in accordance with
DIN, space-planning, letting etc.)
Rapid provision of any complete data sets required (e.g. for inspections)
Convenient downloading of data needed for further processing, e.g. in your
own accounting system.
As a general rule, access to the online portal can be given not just to the
client but also to individual tenants. This service can be upgraded by
installing a central service platform for the tenants.
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